Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

We are happy to offer returns and refunds on any connector products, provided that they are in their original and unused condition. We ask that you contact us first if you have any issues with your product so that we may help rectify the problem.

Customers are required to pay return shipping for connectors for incorrect selections for their vehicle, or change of mind reasons.

To start a return, you can contact us at BaysideAutomotiveWiring@gmail.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items

We can not offer returns on Wiring Harness products for these reasons, as they are custom made to order.

 

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at BaysideAutomotiveWiring@gmail.com.